FREQUENTLY ASKED QUESTIONS
View our list of Frequently Asked Questions below! If you don't see your question answered or want to have a personalized response to any questions you may have about Segway Powersports, please reach out to Segway Concierge, who will get back to you within 24 hours over call, text, or email!
Please check our website frequently as we are adding dealers every week or call our concierge to find the nearest dealer: 1-866-743-9131 ext. 506. Find a qualified dealer in your area that joins as a Segway Powersports Dealer and we will give you a $150 parts credit loyalty reward.
Our commitment is to deliver each unit through our closest dealer, we are also using our direct campaign to recruit new dealers and we also offer direct personal delivery - in remote areas or where we don’t have a dealer we will deliver it personally either through the nearest dealer or from our corporate stores.
Our fully refundable pre-order deposit allows you to secure your vehicle and Trailblazer status in the industry. It can either be applied to the purchase and reduced from the price you are paying or your deposit of $1000 is refundable upon pickup of vehicle, subject to credit approval.
It can either be applied to the purchase and reduced from the price you are paying or your deposit of $1000 is refundable upon pickup of vehicle, subject to credit approval.
That is the intent of our Trailblazer program and special edition - secure your ride. Deposit of $1000 is refundable upon arrival of vehicle, subject to credit approval. You are guaranteed head of the line priority which is going to be important as the demand for this vehicle is substantial – so far virtually all our units are pre-sold!
It is a special-pre-order program to reward the Trailerblazer who pre-orders their units:
• It comes with a special edition wrap and decals
• It comes with a 500-dollar parts credit
• It includes a special loyalty reward giving you head of the line option to add or trade for the Hybrid when they are arriving
• It includes our Xtremeteam membership for free which includes the only Group benefits program for riders in the industry that is a supplemental accident benefit program for our riders, it includes enrolment into our exclusive loyalty program, and the option to secure up to 15,000-dollar line of credit for parts and accessories through our finance partner PayBright
• It includes a VIP personal invite for you and your family to our Red-Carpet Unveiling event with other members of the Segway Trailblazer community and selected media and dealers
The factory warranty is an 18-month end to end warranty. It includes the first service prepaid by your selling dealer or authorized dealer – this has to happen within the first 11 months of the warranty and has to be done at an authorized dealer to maintain your warranty. We have extended warranty upgrades including our exclusive lifetime warranty! Our extended warranties come standard with a no-claim rebate which can earn you up to 1500 dollars rebated at the end of the warranty period as a deposit credit on your next vehicle. Please see PDF documents online or download these for more information.
This is the launch of the brand and so the custom accessories are limited, but as they become available, we will be notifying you and giving you opportunities to add what you need. Each dealer will have accessories available from after market suppliers.
We will be having demonstration rides and events all year – it is part of our customer experience commitment. Our dealers and corporate ride events will be held regularly every month. All our dealers will have demonstrators for riding – not all have tracks but those that do you can book an appointment and go in and ride a vehicle or register at one of our ride events to test drive.
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